Privacy Policy for Go Mountain Soul
Effective Date: July, 2026
1. Introduction
Welcome to Go Mountain Soul (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our travel services.
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Postal Address
- Payment Information (processed securely through authorized payment providers)
Travel Information
- Booking Details
- Travel Preferences
- Passenger Information
- Tour Itineraries
- Accommodation Preferences
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Access
Communication Information
- Emails
- Contact Form Submissions
- WhatsApp Messages
- Customer Support Conversations
3. How We Use Your Information
We use your information to:
- Process tour bookings and reservations.
- Confirm payments and travel arrangements.
- Provide customer support.
- Respond to your inquiries.
- Send booking confirmations and travel updates.
- Send promotional offers, newsletters, and marketing communications (only where permitted).
- Improve our website and services.
- Personalize your browsing and booking experience.
- Prevent fraud and ensure website security.
- Comply with legal and regulatory obligations.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with:
Service Providers
Trusted third-party partners such as:
- Hotels
- Transport providers
- Activity providers
- Payment gateways
- Technology and hosting providers
These providers only receive the information necessary to perform their services and are required to protect your information.
Legal Requirements
We may disclose information if required by law or when necessary to:
- Comply with legal obligations
- Protect our legal rights
- Prevent fraud
- Respond to lawful government requests
Business Transfers
If Go Mountain Soul is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is completely secure.
7. Your Rights
Depending on applicable laws, you may have the following rights:
- Right to access your personal information.
- Right to correct inaccurate information.
- Right to request deletion of your personal information.
- Right to restrict processing.
- Right to object to processing.
- Right to withdraw consent where applicable.
- Right to data portability.
To exercise these rights, please contact us using the details provided below.
8. Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices, content, or policies of these external websites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page along with the updated Effective Date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Go Mountain Soul
Website: https://gomountainsoul.in
Address:
Sanjauli, Shimla, Himachal Pradesh – 171006, India
Email: contact@gomountainsoul.in
Phone: +91 70181 28318